For the Offline use option, make sure that Use Cached Exchange Mode is selected.Type your Exchange Mailbox Username (email address).The correct Proxy and Exchange settings can be found under HostPilot® Control Panel > Home > Exchange servers and settings. Important: To protect your account information, we cannot publish your Server names in the public Knowledge Base. Specify your Server FQDN as Exchange server name.On the Choose Service page, select Microsoft Exchange or compatible service and click Next.On the Auto Account Setup page, select Manually configure server settings or additional server types and then click Next.Specify your Profile Name and click OK.If you cannot locate the Mail icon in Windows Control Panel, switch the view from Category to Small icons or type in Mail in the search field. Go to your Outlook mail settings from Start > Control Panel > Mail > Show Profiles > Add.You may get an error message or another login request but just click Cancel again. Note: During the following procedures, if you see a popup window that asks you to log in, click Cancel. Your OS should be SP1 with all Windows updates for Outlook 2010 to successfully connect to Exchange 2013 mailbox.You will not be able to install Outlook 2010 or any other Office 2010 product if an Office 2003 product is installed on the same computer.Office 2013 programs are not supported with any OS older than Windows 7. After performing a clean install of Outlook 2010/2013, you're now ready to configure it to connect to your Exchange mailbox. If it is installed on your PC, please uninstall this version (from Control Panel > Add/Remove Programs), reboot your PC, and then install Outlook 2010/2013. We do not recommend installing Outlook 2010/2013 on top of an older version of Outlook.Outlook 2010 is an unsupported mail client as of October 2020, an upgrade to a newer version of Outlook is recommended.
Important: For Outlook 2016/2019/365 configuration read the Knowledge Base article on How Do I Configure Outlook 2016/2019 To Connect To Exchange.
This article contains instructions on how to manually connect Outlook 2010/2013 to your Exchange mailbox.
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